This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Volkswagen Passat. The contact stated that the key fob failed to lock and unlock the driver side door in cold temperatures without warning. The contact mentioned that the failure occurred when attempting to enter or exit the vehicle throughout out the winter months. The vehicle was taken to the dealer, but the failure was unable to be determined. The manufacturer was notified of the failure. The failure mileage was 15,618.
The contact owns a 2013 Volkswagen Passat. The contact stated that the front driver side door handle was stuck and failed to open the door. As a result, the front driver side door fractured. The vehicle was taken to the dealer, who replaced the door handle. The manufacturer was notified of the failure. In addition, the child safety lock on the rear passenger side door failed and the door could not be locked. The vehicle was taken to the dealer where the lock was replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 33,000.
- Upper Marboro, MD, USA
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- Morrisville, NC, USA