This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The infotainment screen and system have malfunctioned. The screen goes black and attempts to reboot repeatedly, never actually starting up. This prevents any access to the infotainment system and and use of the backup camera. Not only is this an inconvenience but a safety hazard as all cars are now required to have a backup camera. Upon further research, this is a common problem among many Volkswagen models and has cost Volkswagen customers thousands per incident/case.
- Glen Allen, VA, USA
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- Glen Allen, VA, USA