This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Volkswagen Passat. While driving 55 mph, a loud clicking noise was heard under the steering wheel and the air bag light illuminated. The vehicle lost power and was taken to the dealer, who diagnosed that the steering column control model needed to be replaced. The manufacturer was notified of the failure and advised the contact that the vehicle was not included in any recalls. The failure mileage was 42,500.
- Brookshire, TX, USA
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- Brookshire, TX, USA