This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2012 Volkswagen Passat. While driving approximately 45 mph, another vehicle crashed into the front driver side of the contact's vehicle. The air bags did not deploy. A police report was filed. The contact sustained neck and back pains that required medical treatment. The contact heard an abnormal noise after the impact and a substance emitted into the vehicle. The vehicle was towed by the insurance company for inspection. The contact's VIN was included in NHTSA campaign number: 16V078000 (air bags), but the contact had not yet been notified. The failure mileage was not available. Parts distribution disconnect.
Takata recall I am filing a complaint based off of a recall notice that I received from Volkswagen. The recall # is 69M9. The letter states that metal fragments could pass through the airbag cushion material which may result in injury or death to vehicle occupants. However, at this time they are not repairing the recalled vehicles until enough repair parts are produced. Volkswagen refuses to provide me in writing that my car is "safe" to drive.
Takata recall. The contact owns a 2012 Volkswagen Passat. The contact received a notification for NHTSA campaign number: 16V078000 (air bags); however, the parts needed were not available. The contact believed that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Volkswagen Passat. The contact stated that the recall notice for NHTSA campaign numbers: 16V078000 (air bags) and 15V483000 (air bags) was received in July of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. The VIN was not available.
Takata air bags I just want to know how in the crap the VW people can get away with recalling these cars for faulty equipment that can cause "serious injury or death to occupants" and be so [xxx]irresponsible with the lives of others. There is not time table for repairs so we don't know how long we will be subjected to "serious injury or death". someone in our government should step up and defend us from these money hungry jerks. Why issue the recall if they are not able to make repairs. I talked with a VW "customer care" representative and he told me my vehicle was perfectly safe to drive yet I have been "warned" a malfunction could lead to "serious injury or death". what are those of us who need our cars to survive to do? VW offers no loaner car or rental assistance. I think this is crap and if I die because of some defective foreign part I hope someone in charge takes notice so others will not. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Mars, PA, USA
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Takata recall. The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part was not available. The contact believed that the manufacturer exceeded a reasonable amount of time to provide the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall why is VW being allowed to drag their feet. I was first notified months ago and still they say no remedy. And yet, other manufacturers have logged over 8 million repairs. I keep getting notices and yet no repair is available. How can I feel safe driving my vehicle?
Takata recall 16V078. The local dealership sold me the car on 2/9/16 and the recall was announced the very same day. There is no "remedy yet available." As of 5/4/16 I have received no recall notice from VW or contact from the dealership. VW dealerships are still selling dangerous recalled vehicles.
Takata recall. The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA campaign numbers: 16V078000 (air bags) and 15V483000 (air bags). The parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available and parts distribution disconnect, respectively.
Takata recall: I was on hold with VW customer service this morning for one hour and twenty minutes for them to tell me there is currently no fix for the recalled air bag that is in my car and that VW does not have a loaner car program for its customers to use until it fixes the problems with he airbags. They also informed me that the NHTSA states that my car is safe to drive until the airbags can be fixed. Yet all over the news it states that the cars with the takaka recall are not safe to be driving until the airbags are fixed.
Takata recall- since I purchased my vehicle I have not had a time where there isn't a recall of some sort. I have been attempting to trade in my vehicle for months and everyone is offering nearly nothing. Come to find out ithe is due to the takata recall that has rendered my car in a "stop sale", a buying and selling freeze. No one will buy them because they can't sell them due to this issue. I am stuck with an ever recalled vehicle that is a potential death trap and I have no way out of it. Takata is not doing anything to remedy this situation and is creating a possible death trap for people driving them and a huge financial burden because we can't purchase a safer vehicle.
Takata recall - I have tried multiple times to contact VW regarding the airbag recall and am getting zero answers or resolution. I called customer care and asked for a time-frame for the fix and received none. I asked for a loaner and was told to request one from the local dealership. A week after leaving a message with the service manager at the dealership, I received a call that they don't have loaner cars that don't have airbags in them that are not impacted, so it made no difference. I waited a month and checked VW's website and there is zero information as to when they will receive parts or when this will be fixed. I opened a chat with VW customer care on 4/15 and received a copy and paste response to my concerns, which stated nothing of substance. I was also again denied a loaner car which was safe in the interim. I feel that VW and takata are not taking the matter seriously or moving in a fast enough manner. I understand the scope of this, but there needs to be urgency in that people are dying and other are driving unsafe cars. VW should have loaner cars available along with a timeline of thefix in place at this point as the recall was announced last year. I am very upset with their handling. Any pressure that could be put on them to extend loaner cars or move faster would be appreciated. I also live in a high heat state (nc), which compounds the seriousness. Thank you.
The contact owned a 2012 Volkswagen Passat. While driving 25 mph, another vehicle ran a stop sign and crashed into the driver side door of the contact's vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the upper and lower back. Medical attention was required. The vehicle was destroyed and towed. The contact received notification of NHTSA campaign number: 15V483000 (air bags). The manufacturer was notified of the failure. The failure mileage was approximately 55,000.
I was in a car accident. I was not at fault, but I was T-boned with almost over $11,000 in damage. The case was settled but the vehicle is still not in good shape. The air bags did not go off in the accident and I just received a recall for a steering wheel electronic clock issue that could prevent the air bags from going off. I accrued over $7,000 in medical bills, and I owe over $15,000 on the vehicle. I am not sure what to do because I feel I am driving a vehicle that isn't safe
The contact owns a 2012 Volkswagen Passat. The contact stated that while driving at 40 mph, the vehicle was involved in a crash to the passenger's side of the vehicle. The contact stated that the air bags failed to deploy. The contact sustained injuries to the upper and lower back which required medical attention. A police report was filed. The vehicle was towed to an independent mechanic. The vehicle was repaired. The vehicle was included in NHTSA campaign number: 15V483000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 50,000. The VIN was unavailable.
The contact owns a 2012 Volkswagen Passat. While driving at an unknown speed, the buttons on the steering wheel failed. The air bag indicator and an unknown warning indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that the clock spring failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The VIN was not included in NHTSA campaign number: 15V483000 (air bags). The failure mileage was approximately 55,000.
Safety risk: A loss of electrical connection to the driver's frontal airbag will prevent the airbag from deploying in the event of a vehicle crash my light has come on warning me my airbags are not working
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- Miami, FL, USA