This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Volkswagen Passat. While driving 30 mph, there was an abnormal scraping noise. Also, the air bag indicator illuminated and the horn failed to sound. The vehicle was taken to niello Volkswagen (2701 arden way, sacramento, ca 95825) where it was diagnosed that the clock spring needed to be repaired. The vehicle was not repaired. The manufacturer was notified and informed the contact that the repairs were previously completed; therefore, no further assistance would be provided. The failure mileage was 47,789.
- Citrus Heights, CA, USA
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- Citrus Heights, CA, USA