This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Failure of the ABS control/pump on my 2012 VW Passat with less than 100,000 miles on it causing unsafe driving conditions. I look online and see that this is a significant safety issue for VW owners I sent this to VW as a concern and to NHTSA as a concern previously but never heard anything from either one.
I could not stop the car the break was extremely hard to push, it was like pushing a lead weight and finally the car stopped after pushing with all my strength with both feet. I was driving into the publix parking lot at mirasol in palm beach gardens and parking the car in the parking spot, luckily this did not happen on my way to the store or I would have crashed. So I was actually in motion in the parking lot trying to park my car.
A lot of indicator lights came on in my dashboard including ABS control failure among other indicators. I had this diagnosed at my local VW dealership and they said it was a failure in the ABS control/pump unit and it would need to be replaced. It was a $2,500 repair. I did research on this issue online and it seems to be a common problem with vws. This safety related part failure should be covered under warranty or recall given it is part that has a high failure rate.
The contact owns a 2012 Volkswagen Passat. While driving approximately 25 mph, a squeaking noise was heard when the brake pedal was depressed. In addition, a strong odor of fuel was present inside the vehicle; however, there was no fuel visible on the ground. The vehicle was taken to the dealer, but the cause of the failure could not be located. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owned a 2012 Volkswagen Passat. While driving 60 mph, the brake pedal was depressed and traveled to the floorboard without warning. As a result, the vehicle crashed into a highway sign post. The air bags deployed. A police report was filed. The contact did not suffer any injuries. The vehicle was destroyed and towed to an independent mechanic. The failure mileage was 23,000.
- Fort Lee, NJ, USA
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Driving on the highway going about sixty miles an hour as I try to come off the freeway to my exit the brakes do not seem to engage as I get closer to my turn I depress the car even deeper the car doesn't attempt to stop or slowdown so I brace for impact and now the car is a total loss I am lucky to be alive.
While driving on the freeway, multiple dashboard warning lights came on. I noticed the speedometer was not working. I pulled off the freeway, called for a tow truck. The car would not start for the tow truck driver.
The contact owns a 2012 Volkswagen Passat tdi. The contact stated that when attempting to engage the brakes, the pedal sunk into the floorboard. The vehicle was taken to the dealer however, the technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 10,000 and the current mileage was 22,500.
Metallic clicking, loud screeching noise when brakes applied, always in reverse and constant (forward and reverse) when wet or cold. Only less frequent in warmer temps. On 3rd service visit to have noise checked, VW issued warranty claim and then denied repair saying no fix available. I appealed to no avail. Noise is excessive and problematic.
The contact owns a 2012 Volkswagen Passat. The contact stated that when the vehicle was in reverse and the brakes were applied, he would hear a loud squeaking noise. The vehicle was taken to the dealer for diagnosis where they advised him that the noise was a normal occurrence as the temperature dropped. The vehicle was not repaired. The manufacturer was contacted and offered no assistance. The failure mileage was approximately 8,000. The current mileage was approximately 14,000.
A D V E R T I S E M E N T S
- Plainville, MA, USA