9.0

really awful
Typical Repair Cost:
$790
Average Mileage:
17,350 miles
Total Complaints:
2 complaints

Most Common Solutions:

  1. not sure (1 reports)
  2. replace heater core (1 reports)
2012 Volkswagen Passat AC / heater problems

AC / heater problem

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2012 Volkswagen Passat Owner Comments

problem #2

Nov 162016

Passat 1.8L Tdi

  • Automatic transmission
  • 34,000 miles

A D V E R T I S E M E N T S

heater does not work on passenger side

VW is aware of defects of these cheap parts. Online forums suggest more issues then just the 2013 which has a 120k 10yr extended warranty. It is the exact same part exact same failure but their customer service position is "tough luck." Extended warranty I purchased will not cover it because they know there is a manufacture defect with these cores. The TSB went out June 2016 VW should be thankful for customers taking time to report failures and set up a stream line process to collect data and reimburse. Instead they put up as much resistance as possible. I will be reporting to the NHTSA. I am also going to request reimbursement. The failed core is the same issue that is affecting the 2013.

- Chris W., Hermiston, OR, US

problem #1

Nov 012011

Passat SE 2.5L I5

  • Automatic transmission
  • 650 miles

I bought this because I wanted to branch away from the Camry. I regret it in every way. After 100 miles, the heater just stopped working. I took it to the dealer and they replaced a component, but it took 7 DAYS! The second time the heater stopped working was a few months later. It was 38 degrees. They replaced it again...after 6 MORE DAYS!!! I hope the heater goes out once more. That will make it a lemon.

- Lindsey S., Dallas, TX, US

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