This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata air bag recall- I have been calling every 60 days since initial recall announcement came out in Feb 2016 and have been told VW does not have the parts from takata yet and they have no idea when they will. They say it could be a month and it could be 2 years or more, they don't know. I called as recently as today and spoke to tracy in service department of my local brandon VW dealer. I have also been told that VW will not give nor reimburse for a rental and I get told time and time again "this is not a VW issue is a takata issue". I'm concerned for the safety of me and my family. What else can I do besides have my family sue after (god forbid) something happens to me.
Takata recall. The contact owns a 2010 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 04/04/2017
The contact owns a 2010 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Pods - when I went to get the wheel clock spring recall repair, I still had a airbag error lit - mechanic said it was a faulty passenger occupant device system switch. I only have 32K miles on my car and I very rarely have anyone ride in the passenger seat, so not sure why it failed - was quoted a price of 3K for the part. Jetta and golf models have a recall for this, but not the Passat - if it is a safety issue for those models, it should be one for the Passat as well.
The contact owns a 2010 Volkswagen Passat. The contact stated that when reversing and turning the steering wheel, there was a loud abnormal noise and the air bag warning light illuminated. The vehicle was taken to an independent mechanic, who replaced the spiral cable. The manufacturer was notified of the failure. The approximate failure mileage was 71,000.
A D V E R T I S E M E N T S
- Valrico, FL, USA