4.0

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
29,957 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Volkswagen Passat miscellaneous problems

miscellaneous problem

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2010 Volkswagen Passat Owner Comments

problem #11

Jul 232021

Passat

  • miles

A D V E R T I S E M E N T S

faulty timing chain tensioner caused catastrophic engine failure. resulting in ~$4000 repair cost. i have read about alot of other Volkswagens having this same issue. VW has redesigned this part several times, i did not recive a TSB stating there was an issue with an internal component of my engine even though VW knows this issue will result in engine failure.

- Surprise, AZ, USA

problem #10

Jun 032020

Passat 4-cyl

  • 72,000 miles
Purchased the car at 62K engine timing chain went out at 72K I'm very frustrated they are not communicating with me on anything and nobody is helping.

- Milwaukee, WI, USA

problem #9

Sep 022019

Passat

  • miles
The car battery is fine, the car shuts off immediately when pushing on brake, leaks brake fluid, cannot keep running, cannot get to VW to get the current 4 recalls taken care of unless I can pay for towing, can't run because of fuel pump and the apparent issues VW is having already on other 2010 models brake system, this is the same year and it is obvious that the Passat 2010 are having the same issues with the ABS! Volkswagen will not to the vehicle even the issue of inability to drive is due to the recall of fuel pump and the not yet recalled 2010 Passat brakes (ABS), causing it to shut offf. The electrical goes haywire. Sorry for non tech terms but this is what is going on, it immediately says service brakes then shuts off. Brake fluid is leaking, as well as coolant.

- Magnolia Springs, AL, USA

problem #8

Jan 222020

Passat

  • 99,900 miles

A D V E R T I S E M E N T S

Vehicle lost power and shut off while driving on the street at approximately 20 mph. I had driven about 1 block on this street after having turned onto it from another street. When the car died, "steering wheel locked" displayed on dash panel. Car would not start, steering wheel wouldn't move beyond about 1" to the right. Message would display "steering wheel still locked" or "move steering wheel." After 40 minutes of this rotation of messages and trying to start the vehicle, moved the steering wheel up and down. Car finally started but only for 3 seconds. Battery light would come on. Was able to start the car several times doing this and moving it 30 feet to safely park on the side of the road. Temperature outside was about 30 degrees F. for about 1 month prior to this, I would periodically hear a ticking sound after removing the key from the ignition. After the ticking stopped, a message would display on the dash panel "steering column locked. Visit workshop!" it was extremely cold when this happened, but it didn't happen every time I turned off the car, and the car started fine each time after. Outside temp was in the teens (F) when this typically happened.

- Champaign, IL, USA

problem #7

Oct 042019

Passat

  • 63,000 miles
I have owned this car for beraly one month. 2 days after purchasing the 02 sensors went bad. 1 week later my PCV valve went bad. And 2 days after that my car stalled on me while driving down a canyon and would not start again. I lost control and ended up on the side of the road. I though I was going to kill myself. After sitting there for about an hour the car turned on but was extremely shaky and would stall the minute I slowed down or came to a stop. I managed to get the car to a repair shop only to have the engine die on me. The car cannot be turned on or moved. I was told it might be the timing chain which is a common issue in this engine. I'm being told I need to practically replace the engine which will cost more than what the car is worth. If I try to turn the car on. It hesitates a lot and once it turns over it immediately shuts off. I have beraly made 1 payment on this vehicle and it already died on me. Was excited about such a nice looking car only to have fall under the lemon car category in my opinion. I am now left with a car payment. A huge repair bill and no mode of transportation all due to Volkswagen faulty design.

- Fillmore, CA, USA

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problem #6

Apr 052019

Passat

  • miles
The timing chain tensioners have gone out on my vehicle. The vehicle makes a noise when accelerating making it undriveable. The dealership states the repairs are not covered under the VW timing chain settlement

- Kansas City, MO, USA

problem #5

Jan 012015

Passat

  • miles

A D V E R T I S E M E N T S

Takata recall. My vehicle is covered under the airbag recall but no action has been taken to remedy the recall.

- Portland, ME, USA

problem #4

Oct 262016

Passat

  • 61,899 miles
I have been having electrical issues with this car after owning it for 4 years. It started with the tail light bulb always burning out. I have had issues with the windows before and had it replaced. Last year I paid almost $2200 for window which won't roll down and the door which won't lock, water pump, oil leak and other minor issues. The keypad will lock 3 doors only and the lights won't come on when locked but when unlocked it'll come on. I have purchased 3 batteries thus far because the car constantly drains the battery. I've had this car stop in the middle of driving on major streets and almost got rear ended. My passenger right rear door does not lock and window does not work at all.I feel unsafe in this car because I am afraid that some electrical issue might cause my car to catch on fire. The tail light will work if I tap the outside cover to the light. I have gotten pulled over several times because of this and once I show the cop that if I tap it it'll come on, then they understand. At this present moment I can not open the driver side door from the outside and that will cost over $1000 to repair. I purchased my car in August 2009 and I have 62,043 miles on the vehicle. I do not mistreat the car but it's really not worth it and VW does not want to acknowledge that this is a poorly built vehicle. It feels as if this is was a trial an error model car. I am confident that if this car wasn't as old as it is now it would qualify for the lemon law. I am sure that I am not the only VW cc owner experiencing these headaches but if I am at least I am making it known of some of the issues I have encountered while being a first time and last time VW owner.

- Miami Gardens, FL, USA

problem #3

Jul 092016

Passat

  • 45 miles
While driving home (approx 50 mile trip) I heard a loud screeching noise from the engine area. I was traveling on a highway at about 60mpg. I pulled over, turned off the car and saw smoke and smelled burning from under the hood. I opened the hood and smoke billowed out of the back of the engine bay. I looked under the car to see if it was leaking anything and found a large amount of what seemed to be oil dripping from the car. I then noticed a trail of oil from before I stopped the car. I left the car in place for a tow to not damage the vehicle anymore than it already was. It was towed to the VW dealership in town where they diagnosed the problem is that the PCV valve stopped working correctly, which caused the rear main seal to fail and become completely destroyed. They said that the entire engine needs to be taken out to replace the seal and is going to cost $1700. Vehicle did not have any indication of problems before the screeching noise and did not have any check engine light come on during the problem. Vehicle has just over 100,000 miles and VW of America denied to help out in anyway when contacting customer service. Another incident with exact same issue was found when I looked at open claims on NHTSA and many other claims are easily found with a simple google search. I have had all maintenance performed on time and at VW dealerships and was never advised to get the PCV replaced as normal maintenance.

- Mankato, MN, USA

problem #2

Aug 192010

Passat

  • 9,587 miles
Heard a loud "whirring" noise when the steering wheel was turned left or right when car was stationary - like it needed steering fluid - but it does not use fluid. Also having sporadic trouble with the car not starting when the key fob was put into the ignition. VW replaced clock spring, steering rack & pinion, as well as the steering rack 3 times so far. The second time they replaced these parts, they obviously didn't test drive it. Cars front tires made loud noise - like I had on snow tires. I brought it back in for steering noise (still) and now the tires, and they had to replace both front tires due to "cupping" which was caused by incorrect installation of the steering rack. 20,000 miles later I still hear the noise, but now that my car has been "escalated" by VW, they now claim that this noise is normal. I feel that this is a serious safety issue, and do not feel comfortable driving the car.

- Parkesburg, PA, USA

problem #1

Nov 302010

Passat

  • 23,101 miles
Driving on 267 East Virginia in morning parking brake indicator light came then car immediately was unable to accelerate and shut down causing near life ending accident, navigated to side of toll road based on forward motion in car at which time car completely shut off and was unable to start. Vehicle was towed to local dealership. At time of pick up ass service manager at VW indicated they are aware this is occurring but have not issued a full recall. While on the side of the road after almost being in a tragic accident car was almost clipped as it looked like I was a lane. Requested vehicle buyback VW refused. VW was are of the potential problem but has not informed customers prior to purchase or ongoing. Letters for 2009 customers issued. Turning over to legal, explore class action

- Leesburg, VA, USA

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