This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased 2010 VW Passat in June 2010. The car started to jump on acceleration from stop, auto hold button did not work, and car was rolling back on mild slope. I took car to the VW dealership. I was told that it is not safe to drive the car. I had to wait for 2 weeks since the part was coming from germany. They replaced the mechatronic unit and autohold button. The car is not jumping now but I have a feeling the problem is coming back since it does not go smoothly from stop to drive sometimes. Autohold button is working. If the autohold button is not on, a car is still rolling back on a mild slope so you have to move your foot quickly from brake to gas and pray there is no car behind you. 2010 VW Passat performs very well after you reach 60 miles and over but below that speed, it takes times to pick up a speed. Sometimes, the gas pedal hits the floor and a car is still not picking up the speed. Driving in a sport mode does not help, since the traffic is on stop and go.
- Duarte, CA, USA
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- Duarte, CA, USA