This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I recently purchased a 2010 VW Passat which has a chrome bezel around the shifter. The chrome bezel reflects light into the driver's eyes when the sun is directly over head blinding the driver during vehicle operation. I contacted the VW help desk about 10 days and filed a complaint. I received a phone call from VW yesterday and they told me not enough people have complained about this problem. I have also contacted the dealership who seemed to be pretty receptive in getting this matter resolved. They ordered a new black on black shifter which was the only other replacement part and it is the same one that I currently have. Please contact me for I have several photos which demonstrate this potentially deadly design flaw.
- Mclean , VA, USA
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- Mclean , VA, USA