This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Volkswagen Passat. While the vehicle was parked and while driving various speeds, the vehicle accelerated independently without the accelerator pedal being depressed. In addition, the contact noticed engine oil leaking from underneath the vehicle. The check engine warning light illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the rear main engine seal needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 88,000.
The contact owns a 2009 Volkswagen Passat. While turning left, the vehicle suddenly accelerated and crashed into a brick pillar holding up a building. The air bags did not deploy. There were no injuries. A police report was filed. The vehicle also accelerated two additional times. The contact called the manufacturer who advised her to take the vehicle to an authorized dealer who stated that there was nothing wrong. The VIN was unavailable. The failure mileage was 15,500.
- Houston, TX, USA
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- Las Vegas, NV, USA