On Sunday morning about 11:20 am as I turned my car on it immediately started to rattle followed by black smoke coming from under my hood. I immediately turned my car off, unlocked my hood and unbuckled my 3 boys out of their car seats and ran out of the car. As I made sure they were at a safe distance away from the car I walked back to my car popped the hood up and noticed fire coming from what appeared to be the engine. I immediately called 911 and ran to my neighbors apartment to ask for water so my car wouldn't burn to the ground. By the time the fire department made it out my neighbor and I were able to put the fire out thank god. The following day I had it to towed by hanna's towing through my car insurance Agency to the nearest Volkswagen service center. The tow truck driver walter had to unplug the battery because when he turned it on to put the vehicle on neutral to hook it up to the tow truck it started to smoke up again.

- Takoma Park, MD, USA

The contact owns a 2009 Volkswagen Passat. The contact stated that while driving at various speeds, the vehicle's engine stalled without warning. The failure was experienced several times and the vehicle was taken to the dealer several times for the failure. The dealer performed a diagnostic which located the failure at the battery. The dealer replaced the battery, fuel pump and the fuel pump control module but the failure was not corrected. The vehicle continued to stall sporadically. The manufacturer was made aware of the failure but the vehicle was not repaired. The failure and the current mileage were 62,800 updated 07/11/12

- Evans , GA, USA