This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car was serviced at the dealer at 90K miles. While driving locally one month after the service, the car was difficult to start, idled rough, sputtered while traveling, and bucked while stopped at a traffic light. It turns out that the timing chain slipped and caused the engine to break. The timing chain is not suggested to be replaced until 110,000 miles. Upon further research, it appears there is a faulty engine component (timing chain tensioner) that VW is aware of, but refuses to let customers know about. Please google tsb 15 12 01, dated July 23, 2012 which is a service bulletin released by VW detailing the faulty component. This faulty component has the potential to cause a major road hazard due to an uncontrollable vehicle.
A D V E R T I S E M E N T S
- East Northport, NY, USA