This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am filing a complaint in regards to Volkswagen failing to offer a solution to repair the Takata airbag which was recalled. I have tried contacting VW numerous times over the past two years as I live in Juneau, Alaska, which is landlocked and the only option is to send the vehicle on a ferry to either Anchorage or Seattle, WA to have this repair completed. The vehicle has not been driven in years due to the fear of what could happen if there were an accident and the airbag deployed. Please help me resolve this issue as Volkswagen is not taking action on this.
The Air bag fault message came on the dash. My VW Passat car was not involved in any accident. I took the car to VW dealer for the diagnosis for which I was charged. The air bag fault message is no longer there but I am sure my air bags have not been replaced. I have been advised that I may have to change the airbags in future.
The contact owns a 2007 Volkswagen Passat. The contact stated that the air bag and catalytic converter malfunction indicators illuminated. Also, a speed warning message appeared on the instrument panel. The vehicle was taken to hanlees hilltop Volkswagen (located at 3255 auto plaza, richmond, ca 94806, (510) 283-6300), but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 171,700. Consumer stated air bag sign is on was told needs $2,000 repairs catalytic converter not able re pair $2500 repairs the brake system always on. Not able to sustain repairs on the car and feel my safety is in danger.
Takata recall: I brought my 2007 Passat to kuhn VW in tampa, fl. At first they refused to fix the recall, because VW was coming out with another one in a few months and they wouldnt receive payment for the first one. I came back 2 months later in July 2018 and had the recall completed. I decided to drive the vehicle when I returned from work in Oct 2018 and the horn and steering wheel buttons no longer work, the very next day, I get a airbag fault on the dash. I'm not sure, since kuhn never said, if the two were related. They wanted to charge me $129 for a diagnostic, which I refused and complained, then they did it for free and stated that its the clock-spring? I find it ironic that the clock spring would go out after installing this recall. Reading some of the other complaints which some have stated the same problem. Kuhn offered to replace the clock spring for $400+, which I cant afford.
Takata recall. The contact owns a 2007 Volkswagen Passat. The contact received notification of NHTSA campaign number: 18V247000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Thelen Audi Volkswagen Mazda (1112 North euclid avenue, bay city, Michigan 48706, (989) 684-2980) and Suburban Chrysler Dodge Jeep Ram of troy (1790 maplelawn drive, troy, Michigan 48084, (248) 585-8800) were made aware of the recall and stated that the parts were unavailable. While driving various speeds, the air bag indicator illuminated intermittently in 2017 and became more prevalent over the course of one year. The manufacturer was made aware of the issue. The failure mileage was approximately 135,000. Parts distribution disconnect.
We have been waiting on a list to get the airbag replaced. My car was involved in a rear end collision with air bag deployment, and car is considered a total loss and lucky no one was hurt. The car should not have been driven until it was fixed but that is not possible, I think VW should have at least offered a rental till it was fixed. Now I have a totaled car because of airbag deployment. The roads were wet and person in front of him got cutoff and slammed on my brakes and my car rear ended that car. There is a police report and insurance claims. I can send pictures upon request to a email address.
Takata recall, on June 18th 2018 I took my car in at Volkswagen dealership on figueroa street in los angeles regarding the 2 recalls on my vehicle and I called the Volkswagen manufacturer the day before they told me the only thing that could be fixed was the takata airbags recall but the other recall was still pending so they didn't do anything to my car and I have an invoice showing then thing was done that even takata airbags for fix I complain to the Volkswagen manufacturer and they said that the airbags were fixed he sent me a email copy of the invoice and it's a different invoice than the one I have mind you that the miles that are on the invoice that they send me are not the miles on my vehicle at all to this day I'm still having a hard time I'm getting everything fixed in my car the two recalls they keep on pressuring me to go ahead and and pay out of my pocket for everything to be done my car is sitting there parked I still make payments on it my tags are up next month I need a smog check and I cannot get a small check cuz it won't pass cuz the check engine light is on I've been back and forth with the Volkswagen dealership and still nothing they said there's nothing they can do regarding a pending recall
Air bag light is on.. called the dealership and keep getting a round about my air bags and the service they did on my car.. they had my car for 3 days and the morning I picked it up about an hour later had to have it towed back in again because the didn't do the recalls right.. now my engine light is on and my airbag light is on.. I've called and they do not want to listen to what I have to say.. they are telling me more things could be wrong and it will cost a lot of money to fix it.. I've had my car for almost 3 years with no problems and now that they have done work on it.it keeps messing up?
The contact owns a 2007 Volkswagen Passat. The contact stated that the air bag warning indicator illuminated, which was a safety concern. The contact received a recall notification for NHTSA campaign number: 18V148000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to perform the repairs. The dealer (gossett Volkswagen, 7420 winchester road, memphis, Tennessee 38125) confirmed that parts were available to perform the recall repair; however, diagnostic testing was needed in order to complete the repairs. The manufacturer was notified. The failure mileage was unknown. Parts distribution disconnect.
I am affected by manufacturer recall number 69Q9, NHTSA recall number 18V148 and the parts for this repair have not been available at the dealer for almost one year!!
The contact owns a 2007 Volkswagen Passat. The contact received notification of NHTSA campaign numbers: 17V509000 (fuel system, gasoline) and 18V148000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Bozzani Volkswagen in covina, California was notified of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V079000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Wyoming valley wheels at (570) 714-2959 where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall - received notification many months ago, contacted my dealer. Still no remedy available for this issue. I don't want to wait until an accident occurs and have to deal with it. I would like for it to be fixed. I do not have a second car to rely on or drive in its place.
Takata recall, fuel pump control module recall, wirrs for headlamps failty. Head lamps go out while driving sometimes, faulty parking break that has been fixed and does not work again. No fix for fuel module recall. Car stalls while driving in traffic. Paid 5200 out of pocket for both recalls. Car can not be inspected due to recall with no fix. Been fixing the recall problems out of pocket since November 2014. Also fuel cap light comes on while driving and gas gauge does not work. Both also have been repaired and are again now faulty
A D V E R T I S E M E N T S
- Juneau, AK, USA