The contact owns a 2007 Volkswagen Passat. The contact received notification of NHTSA campaign number: 17V509000 (fuel system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over six months ago. The dealer (momentum Volkswagen, 2405 richmond ave, houston, tx 77098) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The VIN was unknown. The failure mileage was 144,522.

- Houston, TX, USA

Son was driving down highway and front end of vehicle started to shake then stalled and would not start. Towed to independent mechanic. Replaced hpfp ($1500). Now told the timing chain jumped and has to be replaced with timing sprocket, timing tensioner, and intake came shaft. Not sure if there is damage on engine bottom as well. The cost is over $2000. VW does nothing but does acknowledge faulty parts. My sn could have been killed on the highway. This car has 78,000 miles. It should not stall at 65 mph.

- Lafayette, LA, USA

The contact owns a 2007 Volkswagen Passat. The contact received notification of NHTSA campaign number: 17V509000 (fuel system, gasoline) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (legend Volkswagen, side a, 158 merrick rd, amityville, NY 11701, (631) 691-7700) was unable to verify when the remedy and parts would be supplied from the manufacturer. The manufacturer was contacted. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Seaford, NY, USA

We asked jack daniels to fix the fuel pump as we received notice of the recall. They said they could not do it. Our car now bucks at high speeds, particularly when driving uphill. What should we do? we do not think the car is safe to drive.

- Wyckoff, NJ, USA

I contacted the Volkswagen headquarters concerning a recall notice for, a fuel pump module and was informed the part was not available at this time. According to the recall this part could result interruption of electrical power to the fuel pump, drained battery, fuel pump running continuously and loss of power while vehicle is in motion resulting in possible injury or crash. I am already experiencing trouble with driving this vehicle. The company suggested to pay for the repairs and I would be reimbursed. I am not in a position to due that monetarily. I believe the company should provide a temporary replacement until this matte is resolved. This is the second recall for this vehicle, the first was airbags which was replaced, thank you for your assistance concerning this matter.

- Newark, OH, USA

Fuel pump control module we contacted Volkswagen about the failure of the fuel pump control module and were told that this one is not covered under the NHTSA recall. The problem: Replacing the battery in September 2017 and having a starting problem in mid-October. Took the car to a Volkswagen dealer... they ran test to find out the problem, well the battery failed the test so they had to replace but at the same time they told us the fuel pump control module was failing. They stated it was heating up and should be replaced. When I did some background research on a fuel pump module I found recall notices which included 2006-2010 Passat wagons which is our car. The recall states, " the pump condition also could cause the fuel pump to run continuously, draining the battery and making the car unable to start". this was happening on the month old battery we just had replaced. So I want to find out if this car can be included in the recall because it is a problem that is in keeping with the recall!

- Kennett Square, PA, USA

Takata recall, fuel pump control module recall, wirrs for headlamps failty. Head lamps go out while driving sometimes, faulty parking break that has been fixed and does not work again. No fix for fuel module recall. Car stalls while driving in traffic. Paid 5200 out of pocket for both recalls. Car can not be inspected due to recall with no fix. Been fixing the recall problems out of pocket since November 2014. Also fuel cap light comes on while driving and gas gauge does not work. Both also have been repaired and are again now faulty

- Kingston, NY, USA

The lid for the fuel tank which contains the vehicle fuel filter is cracked and was leaking pressurized fuel underneath the passenger rear seat any time the key was on. This is the exact same problem that Volkswagen has issued recall 20Z4 for touareg model vehicles. The first symptom I noticed was the car had to be cranked for only a second or two longer for the engine to start. After about 3 days of experiencing a minor short crank I was parked in a parking structure and had to crank the engine over for almost 20 seconds before the engine started. This is when I began to smell gasoline. I drove the car about 2 miles home and removed the rear seat and fuel pump access panel and found the top of the fuel tank covered in fuel. I took the vehicle to the dealer and they confirmed my diagnosis of a "fuel filter flange" leaking which was replaced and resolved the fuel leak and prolonged crank.

- Coarsegold, CA, USA

My emissions light keeps lit, my airbag light says malfunction, vehicle was stationary when lights came on.

- Brooklyn, NY, USA

On Saturday Jan 10, 2014, while cruising at approx 45 mph driving straight, on a dry and clear day, the ecp dash light came on with no warning and the power of the car diminished significantly slowing down immediately and acceleration was extremely slow making it unable to maintain traffic-flow speed and driving uphills was even worse, slowing down and not able to maintain speed until over the hill.(Virginia hilly roads). I took car to the local VW dealer, terry VW lynchburg, va who told me that the 2 timing chains and all associated parts would need to be replaced with an estimate of $3536. I mentioned to them about the issue relating to the 3.6 engine in this make/model/year having a repeated problem with the oil pump bolt that holds these together working loose and that VW had recognized this issue and replaced the "oil pump bolt" with a new model bolt on the assembly line after this same issue had occurred repeatedly with other owners of this same 3.6 engine. Same issue recorded multiple times in vwvortex.com, passatworld.com, carcomplaints.com, volkswagendefect.com, arfc.org, and others. I contacted VW of America who denied this problem existed and that they would not assist in the repair whatsoever. Since this is not an isolated issue and VW is not ignorant of it, and it causes the car to slow down immediately without notice, this could have been a serious issue had I been on a hi-speed highway and/or in congested traffic, VW needs to recall these vehicles with this engine and replace these items as this is not a normal failure item on most vehicles with is low of mileage.

- Lynchburg, VA, USA

Over the last few months, starting in March, we have had increasing problems with our 2007 vs Passat wagon. When stopped at a stop light, or stalled in heavy traffic, the engine suddenly just cuts out and dies. The car will restart again, but this can happen repeatedly. Also, while driving, the car will suddenly begin to lose power and start to de-accelerate for a few seconds before pressure on the gas pedal reconnects to the engine. It's terrifying. We have taken the car in to numerous service providers (all authorized VW) and they are unable to detect a problem on the VW plug in computer analyzer or see anything wrong on visual inspection.

- New York, NY, USA