This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
- the contact owns a 2006 VW Passat. The contact received a recall notice on January 25, 2007 re: Service brakes, hydraulic:power assist:vacuum. The dealer honored the recall. However, the contact didn't feel safe driving the vehicle. Five days after receiving the recall the brakes failed while a family member was driving 10 mph. The brakes wouldn't engage. The brakes remained in the upright position when the contact attempted to stop the vehicle. Volkswagen will honor the warranty. The contact requested to terminate the lease and accept a different vehicle or an allowance for another vehicle. Also, the contact's radiator had to be replaced at 200 miles and he felt the vehicle was a lemon.
- Astoria , OR, USA
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- Astoria , OR, USA