This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
It just died and I lost brakes, power steering, and only know what else stopped working. Come to find out the splines wear off of the oil pump shift after the counter balance and chain goes out. This is so common a problem that when you Google what happened there are numerous videos and complaints about this issue, with ways to stop it from happening. Korea has already recalled them and Europe has recalled them, why are we so far behind on this. Not only is it expensive, but also a major safety issue because this stops the brakes from working and the car does not have stopping power with the motor dead. NOT EVERYONE KNOWS TO REPORT TO NHTSA!
The contact owns a 2005 Volkswagen Passat. The contact stated that the brake pedal would travel to the floor when depressed. The dealer stated that the brake booster needed to be replaced. The vehicle was repaired, but the failure persisted. The contact took the vehicle to the dealer for state inspection and no failure codes were present at that time. The dealer was unable to repair the vehicle. A couple of weeks later, while driving 32 mph, the brakes failed and the contact crashed into the rear passenger side bumper of the preceding vehicle. The air bags failed to deploy. A police report was filed and there were no injuries. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 189,000.
- W Springfield, MA, USA
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- Wentworth, MO, USA