This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When you fill up the fuel tank it leaks it leaks a quarter of a tank of fuel roughly 4 to 5 gallons of fuel drip out there's a factory recall on this issue I took it to the Volkswagen dealer paid money to have them inspect it and they said yes it's leaking at the factory recall I've had an independent dealer confirm that! Volkswagen will not do anything due to what they claim a remedy was done by moving fuel lines 10 years ago, obviously it was not or I would not have 4 gallons of fuel spill in my driveway vehicle is basically in operable and they want $3000 to put a new fuel tank in when it's a factory recall which never expires I have talk to the Volkswagen rep and the only thing I have found in forums is do you have to go to volts wagon of America and fight them and this is ridiculous when they know they have an issue!! to drive this vehicle we never fill it over a half a tank of fuel so we do not leak fuel or explode while we're driving hopefully please help in anyway you can thank you
Strong odor of fuel in the car regardless of being parked or moving. Noticed puddle of gas on the ground under the fuel tank. Fuel was dripping down off the fuel tank and the heat shields. Followed drip to the rollover valve nipple which is attached to the gas tank.
The contact owns a 2004 Volkswagen Passat. After refueling and parking the vehicle, the contact later discovered fuel had leaked out from the vehicle onto the floor of the garage. Fuel was also visible underneath the rear seat of the vehicle. Upon inspection, the contact discovered that fuel was leaking from the fuel valve. The failure was not diagnosed or repaired. The manufacturer was notified of the failure, but the local dealer was not notified. The failure mileage was 160,000.
Gas tank/ fuel line fracture, leaking gas when I fill it up, strong gas smell/odor. Stops leaking at around 3/4 tank. Very dangerous for my 16 year old to drive. VW dealership refused to correct, wants to charge me 2600, to fix I bought the car for 4200 3 months ago.
- El Dorado Hills, CA, USA
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Fuel tank leak. There is no damage no impact no visible evidence of any misuse of car. Fuel tank leaks when filled above 3/4 of a tank. This is unsafe and very dangerous this should be repaired by Volkswagen. In all my life as a mechanic I have never seen anything this unsafe. If my loved ones were to get hurt I will hold Volkswagen accountable. This needs to fixed now!..
The car died as I was driving down a city road, I was able to veer the car to the side of the road as it was rolling before it stopped completely. I had the car towed back to my house and after testing all components, it was determined that the car wasn't getting any fuel due a faulty fuel pump.
My vehicle has been nothing but a nightmare! first the thermostat housing broke got that fixed and then everything else went down hill! oil pressure light started going and then it started overheating. The hoses all break and leak the coolant out plus the transmission code P742 which the transmission is stuck off is on. I can't afford the car worst car ever. It is fine if idle but once your driving everything starts beeping and when I'm turning you hear a noise on the side that your turning!
The contact owns a 2004 Volkswagen Passat. The contact stated that while driving at various speeds, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the fuel tank needed to be replaced. The vehicle was not repaired. The vehicle was serviced under NHTSA campaign number: 08V156000 (fuel system, gasoline) but the remedy failed to repair the vehicle. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2004 Volkswagen Passat. While pumping fuel into the vehicle, the strong odor of fuel was present. In addition, while driving 35 mph, the odor was still present. The failure recurred constantly. The dealer diagnosed that the fuel tank ventilation valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.
Vehicle: 2004 VW Passat 4motion sedan w/1.8L turbo, automatic transmission filled vehicles fuel tank, noticed strong gasoline smell inside vehicle, noticed fuel dripping from fuel tank of vehicle to ground. Cannot fill tank without gas dripping to ground; fuel leak is next to exhaust system underneath vehicle (very dangerous). Found following information: Manufacturer: Volkswagen of America, Inc summary: Volkswagen is recalling 412,000 my 1999-2005 Passat (5th generation) vehicles equipped with automatic transmissions and produced after June 14, 1999. These vehicles may have an underbody heat shield that can become damaged. In addition, affected vehicles with automatic or manual transmissions may have a fuel line (1.8T engines only) or fuel tank ventilation valve (4motion/all wheel drive only) that can leak due to fracture.
The contact owns a 2004 Volkswagen Passat. The vehicle was repaired according to NHTSA campaign number: 08V156000 (fuel system, gasoline); however, the contact could smell a strong odor of fuel when the vehicle was parked. A local mechanic stated that the fuel tank ventilation valve fractured. The vehicle was not repaired. The failure mileage was 70,000.
The contact owns a 2004 Volkswagen Passat. The contact stated that while traveling speeds, the vehicle suddenly stalled. The vehicle was taken to the dealer where it was found that the fuel pump and injectors had failed. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage and VIN was not available.
The contact owns a 2004 Volkswagen Passat. The contact stated that while driving 35 mph, the vehicle stopped accelerating. The vehicle was towed to a mechanic for inspection where they stated that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 72,000.
We have begun to notice the smell of fuel in the cabin of our car. The smell occurs when the car is full of gas; otherwise, with a half tank of gas, there are no odors. The car is a 2004 Volkswagen Passat gls 1.8T 4motion with the 5 speed automatic. VW has made no promises to remedy this issue.
The contact owns a 2004 Volkswagen Passat. The contact stated that while he was away, he left the vehicle parked in an airport parking garage. The vehicle was later impounded by the police due to fuel leakage in while it was parked. The police reported that the vehicle was not safe to be parked in the garage. The vehicle was taken to the dealer. The dealer diagnosed that a heat shield that may contact the exhaust system could result in a vehicle fire. In addition, a fuel leak from a fuel line or the fuel tank ventilation valve in the presence of an ignition source could lead to a vehicle fire. The vehicle was repaired. The manufacturer was notified and stated that the vehicl was not included in the recalls associated with NHTSA campaign id numbers 08V156000 (fuel system, gasoline:delivery) and 04V586000 (fuel system, diesel). The failure and current mileages were 83,529.
- Urbandale, IA, USA
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- Bend, OR, USA