This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have sent information regarding to NHTSA about three weeks ago regarding my 2003 Volkswagen Passat and engine seizure which occurred September 25, 2004 on a major bridge in newport news va. My car is under warranty. Volkswagen of America is aware that they have engine oil sludge problems (2004 Volkswagen Passat 1.8T engines. However, there position is that I neglected the car. I have had four -five oil changes. I took my car in to joe pecheles, greenville, North Carolina, August 25 due to the engine oil pressure light being illuminated. I was told to bring the car back August 26, 2004. I did so. I was given my car back and told the oil had been changed. Therefore, I thought my car was in good working condition. I have talked to the area service represeentatives and I was told Volkswagen of America would not honor the warranty. I will be happy to forward you correspondences. However, I have sent you information as stated.
- Greenville, NC, USA
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- Greenville, NC, USA