This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased an 03 VW Passat from a VW dealer as a certified pre-owned vehicle back in 2/07. Within the first week of purchase I had brake problems. The next couple years were followed by valve cover leaks, engine leaks, auto window problems, battery problems, recall issues, water intrusion issues, ignition coil recall and the list goes on. After a water intrusion just days after the replacement of faulty ignition coils I contacted the manufacture notifying them of the problems. The manufacture had held their foot to the ground that my car is out of warranty (that I was told at time of sale I did not have) and so they are able to do nothing about any of the problems with this vehicle. However as it stands I have nearly $3000 in repairs needed to this vehicle. Not to mention the water leak/damage from what I understand may actually mean my vehicle is considered a total loss at this point. I have expressed to the manufacture that I am concerned for the safety of myself but my small children as well ever time we are in this vehicle. Among the several things that are potential to occur while I am driving I also worry about the potential for mold exposure from the water damage. Due to cost I am unable to get any of this corrected and can not afford to go thru my insurance only to be told that it is a manufacture issue and so I am stuck. I feel that at this point I am driving around in a safety hazard and don't know what to do. Every time I receive a replay from anyone I just end up back at the same place....contact the BBB, etc. I am getting no where and don't know what to do therefore am looking into any and all resources so any information would be useful. Thank you for your time.
Pollen filter and/ or sunroof drains become blocked and water leaks behind battery and into cabin of car. The water then pools under and behind the drivers seat where the convenience module is stored. I am concerned because it caused my car to be unable to start because it is affecting the electrical components of the car. In addition, the pooling under the drivers seat is troubling since it is a hub for interior electrical equipment. The convenience module in my car now has to be replaced.
Front windshield defrost/defogger not operating/blowing on windshield. If windshield began to fog or frost, there may not be enough airflow to clear the windshield, resulting in reduced driver visibility and a possible crash without prior warning. Manufacturer refusing to fix under safety warranty.
- Nashville, TN, USA
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- Carmichael, CA, USA