This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2003 Volkswagen Passat with recall for faulty seal and heat shield. Consumer had the problem repaired and then received the recalls. He would like reimbursement for these repairs. The consumer stated there was a burning smell coming from the vehicle. The dealer discovered oil leaking from the valve cover and cleaned it. The sunroof tubes and drain plug were replaced.
2003 VW Passat with a sudden downshift in the transmission. Customer states the problem occurred through a leak in the sunroof. Dealer also stated he would have to pay for the repairs, because it wouldn't be covered under warranty. The dealer stated that a clogged sunroof drain had caused water to overflow down the passenger front windshield. A pillar causing corrosion in the transmission control module harness which was located at the passenger side footwell. The dealer stated the leak was considered an outside influence and that's why it wasn't covered under warranty. The consumer approved the repairs, however as he was pulling out of the dealers lot, the same problem happened. The consumer called the consumer and informed him, this time the problem was a faulty transmission control module and that the repair was covered under warranty. The consumer believed the problem may have been with the tcm the entire time.
The contact owns a 2003 Volkswagen Passat. On May 28, 2007, the contact stated that the sunroof exploded, splattering glass all over the vehicle and into the passenger compartment. The failure occurred while driving 55 mph. The engine size was unknown. The current mileage is 57,805 and failure mileage was 57,749.
Front headlights malfunctioned - replaced them but they couldn't make the alignment of the beam. The car runs to the right but the wheels are calibrated and the direction alignment is done. The car infiltrated water inside the car and trunk. Sunroof malfunction - opens in all positions but don't close. The car as the front glass is from 2005 and all the others are from 2002, construction of the car 2003. Diesel escaped from the pump. Cd changer - 6 cds as malfunction the radio doesn't eject the cd's. the motor gag various times a constant rotation. The trunk was hard to open and close. There are other complaints.... the complaints begin 15 days from the purchase.
: the contact stated rain water pools into the rear of the vehicle when it rains steadily through the sunroof while it is closed. The floor of the vehicle underneath the driver seat becomes wet and there is a possibility of shock from wiring under the seat. The vehicle was taken to the service dealer who suggested checking the drain tube periodically to ensure it was not clogged. At the time the vehicle was seen by the dealer, the tube appeared to be open freely. The manufacturer was alerted of the problem. The problem still persists every time it rains.
A D V E R T I S E M E N T S
- Alexandria, VA, USA