This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
- the contact stated that while driving the 2003 Volkswagen Passat with 7000 failure mileage the brake lights intermittently turned off. Also, the driver's side front headlight turns off, the rear passenger side window, and the horn did not operate. The vehicle was taken to a dealer several times, but they still could not determine the cause of the problems. The current mileage was 105,944.
My side window blew out while driving 65 mph on mostly rural stretch of highway 94, driving eastbound near waukesha, wi. I was in the leftmost lane with no vehicles within 50 yards to the front or back of my car. I don't believe anything struck the window and I didn't see any cracks in the glass before I got on the highway. It was about 30 degrees outside and we had our heater on for about 30 minutes inside the car. I drive a 2003 VW Passat. No accident or injuries to myself or my passenger resulted from the window explosion. I didn't report anything to the police or sheriff because I have no reason to believe the window was deliberately smashed by a person with a weapon or thrown object. The window was replaced at my own expense. I have two photos of the wndow taken before the remaining shattered glass was removed. How common is this for side windows" could it be a defect in the glass? a spontaneous failure of the glass? could a projectile that I didn't see or hear strike the side glass with enough force to shatter the window"
The rear window glass fell inside the door while traveling at 80 mph, causing my family to get extremely alarmed. I tried to put it back up via the power window switch on the door but it was incorporative. When I took it to Volkswagen, they said a pin holding the window up broke. This is unacceptable as I had an infant next to the window at the time of the incident. Because of the infant's location, my wife's purse strap hit him in the face causing mirror injury.
- Haddon Heights, NJ, USA
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- Laguna Niguel, CA, USA