This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Front end noise was diagnosed by VW service as missing and loose rack and pinion steering bolts, rendering the vehicle unsafe to drive with 20,000 miles on the odometer and normal use. This is a huge safety hazard, I could have been injured or killed. I have an extended warranty but this is not covered. Such a flaw in steering integrity should generate a recall - before someone is killed.
- Walnut Creek, CA, USA
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- Walnut Creek, CA, USA