This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Volkswagen Passat. The contact stated that another vehicle crashed into the front end of her vehicle and the air bags did not deploy. She also mentioned that the seatbelts did not retract on impact. As a result, her head hit the steering wheel, causing a concussion. A police report was filed. The vehicle was destroyed. The manufacturer was not contacted. The failure and current mileages were 86,000. Updated 4/11/2011 the consumer also stated the seat belts did not lock in to place. Updated 04/22/11
- Dalton , GA, USA
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- Dalton , GA, USA