Fuel tank ventilation valve is cracked and leaking on 2003 VW Passat 4motion/AWD (under NHTSA campaign # 08V156000). Contacted multiple dealers and VW directly and dealership/VW will not replace fuel tank under recall. Both stated this recall was completed in 2009 however work completed was only one part of the recall that included adding additional heat shields. VW customer care stated vehicle was out of warranty and they could not assist. Customer objected stating this is a safety concern not a warranty issue.

- San Antonio, TX, USA

The contact owns a 2003 Volkswagen Passat. The contact stated that upon starting the vehicle, the smell of fuel entered the vehicle. The contact noticed a fuel leak on the catalytic converter. The contact took the vehicle to the dealer for repairs under NHTSA campaign I.D. number 02V026000 (fuel system, gasoline:storage:tank assembly:filler pipe and cap). The dealer inspected the fuel lines and did not find any abrasions however 20,000 miles later, the fuel lines were leaking. The contact called the manufacturer regarding the recall and the manufacturer stated that they would not honor the recall because the vehicle was previously repaired under the recall campaign. The failure mileage was 68,000.

- New Orleans, LA, USA

Fuel supply line began leaking at mounting point on firewall above catalytic converter. Break/crack in line was significant and posed a high probability of fire, as any fuel leak, but substantially more so due to the location above the catalytic converter.

- Maumelle, AR, USA

Strong odor of fuel in car (2003 VW Passat 4motion) after the tank is filled up. Took car to repairman who diagnosed a crack in the fuel tank. Took car to VW dealership for repair because we believe the repair should be covered under a recall on cracked fuel tanks (near the valves), but VW has stated that this car does not qualify for the recall.

- Fredericksburg, VA, USA