This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At 35005 miles I was told by VW that I needed rear brakes pads and rotors so I had them installed at 35005 miles. Last week with the car at 52275 mile I was again told by VW that my rear brake pads and rotors need to be replaced. I find that 17270 miles is very quick wear for brakes. VW brake pads and rotors should not have to be replaced every 18,000 miles and if they due then there is a design problem.
- North Smithfield, RI, USA
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- North Smithfield, RI, USA