This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Volkswagen Passat. The contact stated that a new pair of rare brakes failed on her vehicle after 14,952 miles. She usually gets over 36,000 miles on a pair of brakes. She stated that the brake pads failed and damaged the rotors. The contact feels that the pads are defective and should have lasted longer than 14,000 miles. She also feels that the dealer should cover the cost of the new pads. The current and failure mileages were 95,100. Updated 04/21/09. The serpentine belt was cracked, the power steering fluid was low, the vc boot and hood strut was replaced.. updated 04/21/09.
- Traduco Cannon, CA, USA
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- Traduco Cannon, CA, USA