The vehicle has a safety issue as I cannot see when I put the heater on. The windshield becomes completely covered with steam. I have almost crashed 5 times already. Help!

- Long Beach, CA, USA

2002 VW Passat plastic lens cover over the head lights are so filmy, cloudy can hardly see at night..the lens covers have been cloudy for years, I notice lots of cars with cloudy lens cover not just VW...should be safety recall..... do we wait like we did on no doc loans until we admit we have a problem.........no exact incident but I'm sure they have happened.

- Newington, CT, USA

The headlight lens on my Passat have become "clouded" over time resulting in reduced brightness from the headlamps and creating an unsafe driving condition at night. In discussing the issue with other Passat owners, it's clear that this is a common problem. The reduced brightness has become a true safety hazard over time as visibility at night is severely affected. The lens is actually opaque at this point. Volkswagen denies responsibility as the car is out of warranty.

- Concord, OH, USA

Nar 3-10-03 with the consumer vehicle having less than 7000 miles, many problems occurred, the front and rear windows froze from the inside, the vehicle began to stall, the ignition coil needed to be replaced, the glove compartment flooded when it rained or snowed, also the carpets and pollen filter were damaged due to the flood. The consumers was very disappointed and suggested that a full refund be given or have Volvo to give them a new 2003 Passat, equally equipped as the 2002 at the same purchase price.

- New Haven, CT, USA