This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Volkswagen Passat 4 motion. Purchased to use in sometimes snowy upstate New York. Wheels rims fill with ice and mud and throw tire balance off. This causes excessive vibration while driving. This happened repeatedly for two winters. Both VW dealer and independent tire shop confirm a design flaw in the wheel/rim alllow for the buildup. The tires have to be taken off and the buildup removed. Volkswagon customer support contacted for two years but no acknowledgment that they have a problem or will do anything.
- Windsor, NY, USA
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- Windsor, NY, USA