This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My turn signals and hazard lights stopped working suddenly at 50058 miles, dealer would not do work under warranty (50K). Found that this part (hazard flasher switch/relay) was recalled on 2000-2002 VW golf, gti, and jetta. I have heard from other Passat owners online that this has been a common problem for Passat's too. VW needs to extend the recall to include. Driving the 45 miles to the dealership to have this part replaced on major interstates without blinkers drove home the danger involved with this defective part!
I purchased my 2002 volks Passat gls. I have had nothing but problems with this vehicle. My radio quit, I had the speakers replaced twice, I had the heater blower motor replaced, I had the ignition coils replaced 3 times (recall), wv campaign (recall), sludge in the engine (recall), the right wheel tire hull reinforced (recall). I have talked with Volkswagen corporate office and have an active complaint number. Their customer service is terrible both at the corporate and dealer level. The Volkswagen dealer in auburn, wa is inept and has put the wrong oil in the my car 2 times. I would like volkwagen to buy-back my car or give me a life-time warranty on the car. Any ideas? there have been too many incidents to list just one. It has been an ongoing problem.
- Des Moines, WA, USA
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- Fairview, TN, USA