1.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
90,788 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Passat fuel system problems

fuel system problem

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2002 Volkswagen Passat Owner Comments

problem #4

Mar 082010

Passat 4-cyl

  • Automatic transmission
  • 125,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Volkswagen Passat. After the vehicle was repaired per NHTSA recall # 08V156000: Fuel system, gasoline, delivery, the contact noticed a crack in the fuel line near the fire wall. He also noticed that gasoline spilled over the engine and the catalytic converter. The contact is concerned that the manufacturer did not perform the recall properly. When the dealer was notified of the failure they refused to repair the vehicle again under the recall unless the contact would pay for the repairs. The current and failure mileages were 125,000. Updated 04/22/10 the consumer stated to the best of his knowledge the fuel lines on his vehicle had not been replaced under the recall. The consumer stated the dealer refused to make the repairs free charge. Updated 07/01/10.

- Flanders, NJ, USA

problem #3

Feb 012008

Passat 6-cyl

  • Automatic transmission
  • 100,000 miles
2002 Passat 4 motion V6 leaking gas then filled up over half a tank?

- Friendsville, TN, USA

problem #2

Feb 102008

Passat 6-cyl

  • Automatic transmission
  • 81,150 miles
After a gas fill in February 2008 a strong odor of gasoline was evident. Upon inspection, it was noted that gas was leaking onto the pavement under the car. The problem seemed to resolve itself after about 1/4 tank of gas was burned. After the next fill, the problem recurred. The dealership determined that a sending unit had failed, which was replaced. Again the problem recurred upon filling the gas tank. The dealership then determined that there was a broken vent on the fuel tank causing the leak which required a replacement tank. During all of this there was never a warning light that would alert to the problem.

- Cape Coral, FL, USA

problem #1

Apr 122007

Passat 4-cyl

  • Manual transmission
  • 57,000 miles
My 2002 Volkswagen Passat developed a major fuel line leak inside the engine compartment. A metal high pressure fuel line that is mounted to the firewall either cracked or somehow blew a hole in the line. A high pressure stream of gasoline was being sprayed directly on top of the engine. This gasoline eruption as I will call it because the word leak is inadequate to describe the amount of gasoline that was spraying out of the hose in a location that is directly adjacent to a fuel line mounting bracket on the firewall. It is very visible in the photos I took. Ak when I opened the hood of the vehicle I found a gasoline mist had covered the entire inside of the engine compartment. The leak was so bad I initially parked the vehicle in my garage but could smell the gasoline inside my home so I had to move it outside. The next day I had a dealer look at. He informed of he found the leak, I came into see the leak before he repaired it, he started the vehicle with the hood open and within seconds the top of the engine had gasoline spilling on top of it. I took some photographs that clearly show the spray of gasoline onto the engine. I requested that the dealer save the fuel lines that he removed from my vehicle, so I now have those at my home. I would be happy to supply these failed components as well as send in the photos. I contacted Volkswagen regarding this incident and they expressed no interest in taking this opportunity to learn what could cause this major fuel line leak. They have not yet called the dealer to learn more about the repair, and they were not interested in me sending them the failed fuel line parts. I am appalled at Volkswagen's lack of concern over this issue. I feel very strongly that safety needs to be a top concern for auto manufacturers and I do not believe that Volkswagen is giving this incident the appropriate attention. Please investigate this, I will be more than willing to assist in any way I can.

- Saukville, WI, USA

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