This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Fuel system failed. The car ran like a tractor, misfiring and emitting explosive like sounds. The dashboard warning light came on and stayed on. We limped to the next VW dealer who found it necessary to replace the ignition coils. The coils were already once replaced under warranty on July 23, 20003. Why do we have to pay $200.44 plus tax for these obviously unreliable parts?
The contact owns a 2002 Volkswagen Passat. The contact was driving with the cruise control set at 67 mph when the vehicle shut off. The vehicle was towed to the dealer where it was repaired. The current mileage is 70,000 and failure mileage was 7,586.
Volkswagen 2002 Passat 1.8L turbo. Engine stalled completely going 60 mph on freeway. Coasted to side of road. Was able to restart. Very dangerous. Issue sounds identical to fuel pump issue with 2003 Passat which causes dangerous stalling without warning.
2002 Volkswagen Passat failed to start suddenly, with no warning signs. It had to be towed to the mechanic, with no answer immediately for its failure to start. The fuel pump was the reason for the breakdown, and Volkswagen recalled the 2002 Passat for faulty fuel pumps, but not all 2002's qualified for the recall, like mine. There was a waiting list of 3 months just to get a pump from the dealer. The fuel pump had to be replaced at a charge of $615.87, and it should have been included in a recall if this problem affects all 2002 models.
- Berlin, NJ, USA
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- Park Ridge, NJ, USA