This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Volkswagen Passat. The contact stated that her vehicle was a lemon when she purchased it in 2002. Water enters the vehicle from the sun roof whenever it rains. She received a recall notice, but the vehicle was not repaired according to the recall. The vehicle was taken to the dealer more than fifteen times, but it has never been repaired. The failure mileage was 500 miles. Updated 8/24/09 the consumer was told the water leak was coming from the after market speaker. The headlight tail light and fog light bulbs were replaced. The check engine light illuminated and the coolant bottle had a hairline crack. The heat in the vehicle was not working properly. The technician discovered the heater core had a blockage. The water pump was leaking. Both outer cv boots were replaced. There was a large evap leak at the purge valve which was replaced. The cruise control light was on. The right side valve cover gasket was leaking oil and the alternator was replaced. Updated 08/26/09.
I had the check engine light on and took it to the dealer. He said there was problem with combi valve, vacuum hose and secondary air pump which costs a total of >1200$ in total. Luckily, I had the extended warranty and I have to pay 700$. the car is 2002 VW Passat gls (1.8) and have only 40K on it. This is the second major repair and the previous one was some kind of cv joint issue. All this problems seems to be a common problem for all Passat owners and I wonder why there is not even a recall for this. May be they know this problem and want people to go and pay money. One thing is sure. This will be my first and last VW. I don't recommend any one to buy VW, but better buy cheap Japanese cars like mitsubhishi which runs for years and years without any problem.
While driving at any speed vehicle stalled. Vehicle was taken to the dealer on two occasions, and dealer replaced the mass air sensors, but problem recurred.
First my car floods from a rainstorm; the sunroof had a drain leak then the coils on my catalytic converter/engine broke, my car was not driveable, and had to be towed. Today the other two coils went and my car had to be towed again. Why couldn't the four coils be replaced at the same time? my car is a VW Passat wagon 2002.
- Albany, NY, USA
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- Hampton, VA, USA