This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2002 Volkswagen Passat experiencing problems with passenger seat, door panels, glove compartment, radio equipment, buttons for the mirror equipment and the vehicle kept cutting off. The consumer stated when the passenger seat went forward it would not stop, the heated seats burned the consumers children, however he did not state how many children. The vehicle could not be aligned. The door panels and arm rest were peeling. The headlights were always going out. The brakes squeaked. The battery, generator and ground wire were replaced due to vehicle stalling.
Radio went completely dark. Took it in, they unplugged and reconnected it. Went dead again a few weeks later. This time, it drained the battery completely while it was "dead" so I had to get a jump. Took it in and the dealer told me they'd had several vehicles, mostly Passats but also jettas, where the radios were going bad and draining batteries through the comfort control module. They had to replace both the radio and the battery. Car only has 12,000 miles on it.
Numberous problems with vehicle. After bumping noise, engine revved, car lurched forward and accelerated to a rapid speed. The mlp light cam on several times. The radio did not work. The radio was repaired and broke again then was replaced. The consumer stated that she found standing water in the car on the back right side under the front seat. The air pollen filter was cracked. Filter and carpet was replaced. The back door locks refused to unlock therefore the consumer could not open either back door from inside or out. The vehicle accelerated out of control of the driver and hit a curb at 50 miles an hour. The consumer continued to pump the brakes finally getting the vehicle to stop. The vehicle had 4 flat tires as a result of hitting the curb head on with rims bent as well. The bumper came off.
Ignition coils failed two times, resulting in loss of power and causing vehicle to shudder. Coils were supposedly replaced. On a separate occasion (following the coil repair) vehicle completely shut down on the interstate- going from 80 to 0 mph in the matter of seconds. I had already been driving the vehicle for over an hour. I lost all power and was barely able to get the car to the shoulder. Problem was diagnosed as bad gas (not possibly the coil). In addition, my rear door quit closing, headlights have burnt out, filters have gone bad causing front of car to become flooded, vacuum hose defective, rear brakes went bad, and radio quit working. Parts were replaced either under the warranty or out of my pocket. VW refuses to admit there is a problem with this car. I have approximately 40000 miles on it.
The entire stereo and radio (monsoon systems) has failed, the consumer is currently awaiting the 5th system to come into the dealer and be installed in the vehicle. Nlm
A D V E R T I S E M E N T S
- Houston, TX, USA