This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Turn signals and hazards worked periodically. Now they have stopped working all together. Went to VW but was told that NHTSA recall 04V584000 doesn't cover my car because of the VIN number and they couldn't tell me for sure what the problem is with out my paying the $150 diagnosis fee first, then I would have to pay almost $100 an hour for them to repair the problem.
Function of turn signals and hazard lights on my 2001 Passat (40,000 miles) has been degrading over time. Both systems are now completely inoperable. VW (800-822-8987) claims they have never heard of this problem, although there is an active VW recall for this problem on 2000-2002 golf, gti and jetta, and the NHTSA representative to whom I spoke has told me there are many reports of this problem on 2001 Passats (but no current recall). Obviously, we will be getting this fixed asap. However, I would request that 1) a recall be initiated and 2) VW provide reimbursement to all owners such as myself who will have paid for this repair out of their pockets. This is a very dangerous problem that is clearly widespread on 2000-2002 VW vehicles of all models.
Contact states: Turn signal/ hazard switch malfunctioned. Had problem for two weeks. Dealer told consumer to call Volkswagen. There were recalls on other models with the same problem. Safety recall 15.
The turn signal /hazard switch relay failed on my 2001 Passat glx 4motion twice on 11/20/2003 (replaced on 11/23/2004) and 12/19/2004. It caused turn signal to malfunction.
- Exton, PA, USA
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- Lodi, CA, USA