This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was stopped at a stop light that was out of order. The driver of the SUV in front of me took her foot off the brake and I assumed she was going to subsequently depress the accelerator, so I instinctively put my foot on the accelerator to ease forward. Unfortunately, I miscalculated as the driver in front of me did not move forward. As a result of my actions, I rear-ended the driver in front of me. I was going between 5-10 mph. My car sustained about 90% of the damage. My complaint is regarding the deployment or lack thereof of the airbags. They never deployed. Maybe I was wrong to assume that they would deploy on such a low speed. Please advise as the impact from the accident was rather strong.
Dec 12th 2008 the interior of my passt was flooded with water, VW service removed 10 + gallons of water which entered from air plenum /pollen filter hosing(cabin area). Service informed me of the P9 recall for the Passats manufactured Nov '00 to Dec '05. But, VW of America will not help me they said my VIN # is not in the recall. The computers are on the floor of car. Air bag is in default damage from electrical damage from water damage.. my trans mod is wrecked from the water damage, just the part alone will cost $1,300. I have lost work and can not drive. The make of car & year is in recall so why is my VIN not included?! someone please, please help me.
1) wyncote, pa, April 16, 2007, heavy rain 2) water enters the passenger front and rear floor board. Electronic modules located on the floor and wiring harness damaged. VW dealer claims to not know how water entered my vechicle. They say that they have never seen the problem. VW corporate suggests that if I had brought my car in to the dealer for oil changes the dealer would have cleared debris from drain holes as part of regular service. Without revealing my conversation with corporate I ask the dealer if they do any cleaning of debris at any point on the car during an oil change service and they told me that they don't. research online reveals hundreds and hundreds of people telling my story. I have also found info on a class action suit being formed for those who again tell my exact story. 3) VW of America refuses to pay for any part of my damages. I have recieved no reason from the dealer for the failure and assume that I am in for the same during the next heavy rain.
Lower right side near the vent control of dashboard rattles and makes a clicking noise when on uneven roads. Has been doing this since I bought it, but it has gotten worse with time. Vehicle has less than 15,000 miles on it. Took it to the VW service department and was told that the noise was just the leather rubbing; however, when they applied felt tape to the area, the noise was still present. Asked if it was a problem with how the dashboard was mounted, possibly a faulty clip, and the service advisor was quite rude saying there was no problem even though he heard the noise during test drive. I read on some VW message boards that there is an updated clip kit for the Passat because so many VW/Passat drivers have had the same type of problems. Is this true?
- San Francisco, CA, USA
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- Juneau, AK, USA