This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have owned this vehicle for a little over a year. During this time this Passat has had several suspension problems. The upper control arms have been pointed out as a problem by various service centers and VW. The control arms have been replaced twice and the Passat has again developed a loud squeaking noise from the front end of the vehicle.
(1) driving on expressway at normal highway speed while rounding curve car made a loud snapping noise and began swervinguncontrolably to the right. (2) car came to rest half on and half off of the highway, lane had to be closed and traffic jam resulted. (3) dealer said right front and rear upper control arms failed. Parts must be replaced.
The upper and lower control arms on both sides of the front of the vehical are failing. The dealer said that it was very odd to see these items faling at only 67,000 miles. If they were to completely fail it woud cause the driver to lose control of the vehical. This same failure has occured on a number of other vehicals of the same model.
- Tiffin, OH, USA
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- Owings Mills, MD, USA