This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The boot covering the ball joint for the tie rod ends and both front and rear upper control arms has failed on both sides of the vehicle. The boot failing has caused the ball joint to fail causing excessive play in the wheels. This is causing the vehicle to be difficult to control and could possibly cause an accident. Volkswagen recalled the parts due to the same failure for 1998 & 1999 Passats, so they should also include the 2000's.
- Dallas, TX, USA
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- Dallas, TX, USA