This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The engine shook violently and continued during the entire time the engine was on. It seemed to start at every ignition activation, the problems does not occur while driving or idle. It happened every time I am ready to go to work!! I took the car three times to the dealership while warranty was still good - they could not find anything wrong in all three times. The main indicator has always been the "engine symbol w/the volt" symbol that goes on in the dashboard. The fourth time it happened (past the warranty period, now), it went away while the dealer was checking it out. Again the mechanics could not detect the source of the problem. On July 11, as I was coming home the problem again showed up. This time the dealer changed an engine part "coil" and said that the coil was the problem and these Passat cars had the same problem all the time. I am really mad because I did not expect the added expense $620 total, the time lost, the inconvenience, and the lack of respect by the dealers (these guys behave as if they are doing me a favor, I am paying dearly by choosing wv brand).
I owned a 2000 VW Passat. My car failed several times upon acceleration during passing or accelerating onto the expressway. I had it into the shop at least eight times. The VW rep insinuated that I was doing something to the vehicle. They finally allowed me to trade for a 2003. There is now a recall on the ignition coil starting with 2001. I think you had better include 2000 on that recall.
Intermittently car will not start. Usually I can maneuver the automatic shifter from the park position down through the gears, (neutral, drive, etc...) then back to the park position & then the car will start. VW dealer is unable to isolate the problem but offered to replace a part for a fee of $400 because the vehicle is now out of warranty.
While driving the malfunction light came on and stayed on. In the owner manual it states when this light comes on don't drive vehicle. Consumer took vehicle to the dealership to have service. The dealership indicated theirs a problem with the ignition switch coil, and it needs to be replace. This is a common problem per dealership.
- Bryn Mawr, PA, USA
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- Danbury, CT, USA