This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I just bought my daughter a new "used" vehicle. Because it is over 5 years old, the vehicle is sold "as is" - no warranty. Since getting the car home, in the first 120 miles I drove, not 1, but 2 window regulators broke creating a load crashing noise and a safety concern. The noise caused me to brake suddenly since I did not know where the noise came from. Fortunately, the vehicles behind were able to stop without crashing, but it was a very unsafe condition. The car is in the repair shop right now and the estimated repair is cost $501.75. I have been driving for 35 years and in my lifetime, I have never seen a vehicle have 2 window regulator failures within a one hour time span, also within a 20 mile driving span. It seem to me this is a defective part and should be recalled and replaced by volkswagon. All this after I just spent $7000 for this vehicle. In doing research, I see this is a common problem for volkswagon.
- Brentwood, CA, USA
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- Brentwood, CA, USA