This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
VW Passats 1.8 turbo I owner two VW Passats and just received a sludge notice but on thesettlement states that 10 year warranty started the day the car left the dealer what happens to us that are cars have 135 K and just found out that is what is causing my lite to be on and the motor to make loud noise and I been dealing with this for a long time always changing the oil before the 5000 and stopping the car for hours at a time for the noise of the engine to go and the light to go off same think is happening to my other 2001 VW Passat 1.8 T VIN# [xxx] can you help us because I am sure we are not the only ones at the end of the VW stick. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 1999 Volkswagen Passat. While driving approximately 55 mph in dry conditions, the accelerator pedal became stuck. The vehicle accelerated uncontrollably over 90 mph. The contact was able to stop the vehicle by applying maximum pressure to the brake pedal and shifting into neutral. He was able to pull to the side of the road without a crash. The vehicle was towed to a shop and it was discovered that the floormats were the cause of the failure. The manufacturer stated that there were no recalls for the floormats. The vehicle was equipped with the original rubber floormats. The contact had to replace the front and rear brakes due to the failure. The current and failure mileages were 150,000. Updated 4/25/08 the floor mat became lodge under the gas pedal.
Over time leaves collected in the battery compartment of my '99 Volkswagen Passat. This led to rain water leaking into the passenger compartment and corroding the ECU under the driver's seat. The alarm and locks started working on their own and the vehicle would no longer start. The initial reaction from Volkswagen was to "cheaply fix" and the sell the car as soon as possible because it would have lifelong problems without a "proper fix" which would cost more than the car was worth (~$6-$8K).
1999 Passat engine seized due to a oil pump failure. The consumer had the oil leak repaired on 5 different occasions. The consumer had other problems with the vehicle such as a faulty drive shaft, right cv joint, the glove compartment latch, the control knob for the side view mirrors, the heater control unit, engine control unit, water pump seal rings, a power steering leak which was had to be fixed twice, the coolant pump, O-rings and the oil pump and pump rod bearings. There is a noise coming from the rear right wheel, oil is leaking from the valve covers.
My driver side window fell within the door yesterday as I was pushing the button to bring it down. (the same thing happened two years ago with my passenger side back door. VW replaced it at no cost once I found out about the silent recall. They were originally going to charge me $350.) this time, they said it is not covered under warranty since it is past the time frame. When I explained that they were aware of the problem when I initially brought it in, but did not fix all of the windows that it should still be covered. They disagreed. It is not normal for a window to fall in on a 6-year old car. Plus, to have it happen 2X in one car!
- Alexandria, VA, USA
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My car began to shake and the check engine light started flashing. I drove directly to the VW dealer service dept. I found that my power output stage has failed and tie rod ends are blown out on 1999 VW Passat at 39,990 miles. Not to mention that my pollen filter housing is leaking.
The timing belt on my 1999 VW Passat 1.8T broke, causing the timing belt to come off. As a result a considerable amount of damage was incurred to the engine.
Numerous problems with 1999 Volkswagen Passat. When taken to the service dealer, the consumer claimed the car had problems with oil and coolant leaks. The problem was suppose to be fixed, however the dealer never gave the consumer a invoice because the work was never completed. While traveling, the oil light came on again. The consumer was unable to use the vehicle. Also the loss of fair market value. Consumer spent over a $1000 in repairs.. the air condition did cool the vehicle properly, and there was also a valve cover leak, and a power steering fluid leak, the dealer stated the power steering hose was bad, the glove box failed to open, the driver side vanity mirror was broke and the head light bulb was replaced.
While traveling on the highway and without prior warning, acid start leaking from the battery. Dealership is aware of the problem. The invoice stated that the battery was leaking acid down on to the power steering rack causing the boot to split, throwing fluid out of the rack. Also the dip stick plastic was broken.
A D V E R T I S E M E N T S
- Chicopee, MA, USA