This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 1999 Passat wagon (@ 84,000 mile) and have had a buring oil smell for the past 18 months (it started @ 60,00 mile). It has been to a few dealers numerous times and all they ever to is replace gaskets. They have also replaced turbo charger, mas air flow, and every possible gasket. We have even had the VW rep into help solve the problem. They worked on it - said they found other gaskets - but it still burns. It is worse when it sits idle and does not happen wheh the ac is on. I just got it back from the delaer two days ago and the smell is still there - of course on their invoice they claim the smell is gone. They are such liars and all the serivce people know how to do is replace parts. I have decided to access the lemon law.
Recall letter for replacement of tie rods on 1999 Volkswagen Passat. The front end of the vehicle squeaked. The technician found lower and upper control arm damage, the control arm boots were torn open with no lubrication which caused the squeak noise. There was also a cam shaft tensioner gasket leak which was removed and replaced.. the consumer took the vehicle to have the rods replaced after receiving the recall, however, the dealer called the consumer back and informed him, the vehicle had been inspected and it was not necessary for the work to be done, even though the recall letter stated it they would be replaced to prevent future problems.
Engine experienced sudden breakdown. Dealer said that sludge buildup (due to suspected but not verified poor maintenance) was cause. Independent mechanics verify that there was no sludge buildup, but lack of oil, probably from failed oil pump. Owners can confirm maintenance exceeding recommended standarads for the 18 months/30K miles prior to engine breakdown. Vwoa refuses to take responsibility and alleges that engine problems could have started prior to the above-mentioned maintenance period.
Oil line broke while driving. Also, ABS/master cylinder malfunctioned, causing the entire ABS system to be replaced.vehicle was not braking properly when brakes were applied. In addition, had pads replaced twice/needed a new booster installed, and sun roof was replaced because it leaked and made a squealing noise.
Oil filter line was routed too close around catalytic convertor. This caused it to overheat the metal oil line. Flow of oil to the turbo-charger would be stopped. Also, engine bearings burned up & turbo-charger destroyed. Took vehicle to dealership to check.
A D V E R T I S E M E N T S
- Sewickley, PA, USA