This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car was having a foul odor. Dealer did not have information for other complaints. After work, car would not start, alarm would not stop. Alarm killed battery. Dealer said leak in sunroof caused module to corrode and leak into interior. $1,440 to repair. Problem is identified in class action but our car is not included. I am leasing a car for my son to drive but now his daughter has eczema and asthma from the mold. How can I get VW to fix my car too?
Water in the passenger compartment of the vehicle, from any source (including the sunroof drains that were recalled but not effectively fixed) or snow from boots that has melted... drains to the lowest point, which is where VW put the tcm (an electrical component highly sensitive to moisture) this caused the transmission to slam into limp mode at 65 mph with 2 kids in the back seat. Volkswagen is aware of the problem as are thousands of 1500$ poorer VW owners who had to replace the tcm and hope that this doesn't happen again.
After heavy rains this past week, my 99 Volkswagen Passat has flooded twice on the passenger side, front and back. After researching, I found that the problem came from clogged sun roof drains. I wet vacuumed out 3 gallons of water from the car. This problem is also caused by clogged pollen filters. There is no mention of either of the problems in the manual. VW should be held accountable for this problem/defect in their cars. I have found hundreds of complaints from consumers on the same issue (www.http://www.theautobahn.com/forum and www.passatworld.com). this flooding problem is causing transmission control problems leading to thousands of dollars in repairs. Volkswagen should be made to pay!
1- not known. 2- the vehicle's front plastic undercarriage engine cover broke without apparent warning. This led to exposure of part of the underside of the car while a large part of the cover dragged on the pavement while driving. 3- scheduled for repair.
- Gaithersburg, MD, USA
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- Stone Mountain, GA, USA