This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Submission of complaint re VW of America feel he has been over charged for numerous & extensive repair bills for his 1999 VW Passat. The consumer stated he is still experiencing problems with the front suspension. The front stabilizer was repaired and the lower control arm was repaired, however the problem recurred. The rear brake pads were worn. The front doors creaked when opened. The cruise control was intermittent. The consumer requested assistance of all the matters.
- Rochester, NY, USA
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- Rochester, NY, USA