This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When the engine dust cover loosens at high speed it's like an explosion occurs. This has happened after oil changes at 3 different VW service centers in houston. I advised gerd klauss, pres. VW on 11-27-00. His associate joe bertrand called to suggest I ask a VW service manager what would resolve the problem - it's their design that's faulty and dangerous.
Lower control arms need to be replaced due to corrosion/rust even though the car is only 2 and 1/2 years old! makes horrible creaking/grinding sound. Dealer/service dept. Said it wouldn't affect my driving and was safe but after reading information on this website and others I'm not so sure. Read that this is a faulty/defective part and I should think that VW would replace it without me having to pay $300 per arm!
Sudden loss of engine power/electrical systems while vehicle is moving. Loss of vehicle control with no engine systems and no power steering assist. Saftey concern from rear end accidents from other vehicles and no avoidance control. Also, regular loss of power steering fluid requires constant monitoring.
- Forest, VA, USA
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My car has a factory defect of coolant mixing with the engine oil and is in the dealer for its second attempt to repair the problem. The factory field representative did not pin point problem to be the cylinder head but is highly probable and is replacing that component only. My argument is that the car had been running with contaminated oil and premature wear had occurred to the other parts of the engine and turbo charger. I had cleveland tech center analyzed the oil and found abnormal and high traces of metal and gycol, thus, resulting in premature wear on the engine components. I purchased a new car and feel that the replacement of only the cylinder head is inadequate and unfair to a customer. I also feel that this is a safety issue and may seize the engine.
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- Bahrain, 00, USA