This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had ongoing issues with electronic and emissions sensors for this vehicle and recently spent $756.54 to (again!) replace sensors so that the vehicle would pass its annual emissions test (as mandated by the epa). I wrote to VW customer care to seek reimbursement of this (and past) charges and was told today (7/13/06) that no recalls or service bulletins were issued, so no reimbursement will be made. I told them that NHTSA issued recall 99V131 (which addresses some of the areas) but VW told me that it did not apply, as all reimbursements are VIN-specific. Can anyone please help? thank you.
- Atlanta, GA, USA
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- Atlanta, GA, USA