This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Diagnosis not comprehensive, poor customer service, too much waiting to get parts from germany, irresponsible and insensitive VW managemnent and customer service. No safety defect listed.
While driving 60mph vehicle suddenly died for no reason. This caused a traffic hazard. Had no warning. Towed to dealer. Informed by mechanic the problem was alternator. The battery was also deffective. Both alternator & battery needed replacing. Was given no reason concerning alternator.
- Union, NJ, USA
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- Snellville, GA, USA