This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The heater core failed on our 1995 VW Passat while my son was driving it. Without warning it failed and poured 190 degree antifreeze over his ankles. Fortunately he wasn't severely burned or crashed the car, but it was serious issue. We spoke to VW but they wouldn't replace the heater core. Many customers have had the core replaced under warranty, but it seems to be randomly selected. I have read on the forums of this happening often and would like to know if there is recall that VW needs to address. Thank you for your help.
Heater core exploding, no events leading up to this I was simply going from a stoplight when smoke started pouring in through the vents and engine coolant going everywhere. I have not replaced anything yet, but the heater core is destroyed.
In February of 2003 on one of the cold days, the fan system didn't work and as a result car overheated and blew of the head gasket. Total cost to fix $2000. Small recall of cooling fan cost me $2000 and in spite of calls to customer service department, no cost was born by the company.
The cooling system ended up with a slow leak occuring due to a poorly designed hose restraint behind the fan assembly. The hose got out from behind the restraint and got worn away by the fan/fan housing. The restraint should surround the hose completely instead of only covering approximately 160 degrees of the hose. Now I will get charged to replace a hose and for labor because of a poor design. Not fair to consumers.
A D V E R T I S E M E N T S
- Pomona, NY, USA