The contact owns a 2014 Volkswagen Jetta Sportwagen. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal noises. Upon inspection, the contact noticed the coil spring bushing had detached and was on the ground. The vehicle was taken to the dealer where it was diagnosed with three fractured coil springs. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 81,000.

- Butler, PA, USA

Both springs on the rear suspension. The driver side spring broke in half. The pax side broke in two locations. Vehicle only has 65,000 miles.

- Port Huron, MI, USA

Last year a front coil and strut broke. This week the rear coil spontaneously broke making it dangerous to drive. It is currently available for inspection. It put my safety and others at risk had it punctured a tire or come loose and hit the car behind mine. There were no warning lights. It has been inspected by a mechanic and myself.

- Southwest Harbor, ME, USA

I got this car as a certified preowned 2 years ago and it had a broken drivers side spring that the dealer replaced under warranty, yesterday I finally found the rattling problem with the drivers side, It was a broken spring and the sharp end up the spring is jammed against the anti sway bar and the spring is half off the perch. I've already contacted VW by online chat and explained to them, no avail they will not warranty it even though the dealership told me its a known issue because they weren't properly heat treated. This sounds like pure negligence on VW's behalf as if they already didn't learn after a multi billion dollar emissions scandal. The spring is broke and I got no where, when I showed the guy the info in the online chat about the 90 complaints of broken springs filed he ended the chat on me which includes my year and model.

- Derry, NH, USA

7/3/21 Just parked at corner store about 1/2 mile from home when I heard a very loud bang, like a tire exploding on the rear passenger side of vehicle. I got out of the car to inspect the tire and saw that it had not exploded. I then looked under the car next to the wheel and noticed that the coil spring had broken. I removed the broken piece of spring, but the car was sagging on the rear passenger side corner. Through an internet search I noticed several other 2014 VW Jetta Sportswagens having the same problem and that there has been recalls of other VW vehicles of later dates due to coil springs breaking from faulty manufacturing.

- Berwick, ME, USA

After hearing a clunk in the front driver side suspension and a visual inspection, I discovered my coil spring had broke and was no longer available seated properly in its perch on the strut. After doing some research of various online forums and groups, this seems to be a common issue with these cars. It appears there is a recall on some newer Volkswagen I think these cars need to be looked at as well.

- Cape May Courthouse, NJ, USA

Left front coil spring broke 2 pieces off. Happened wile driving unit on two separate occasions. Combination of city and highway driving. Unit startef having a clunking noise around 100,000 miles and then a part of the coil spring fell out onto the road in front of the house.

- Eau Claire, WI, USA

Front and rear coil springs fractured. Vehicle was stationary in driveway, when driving onto road, noticed loud grinding and immediately stopped. Vehicle towed to VW colonial westborough, MA. Other VW models from 2015 have had coil failures and recall.

- Marlborough, MA, USA

Broken rear passenger coil spring. Unknown cause or time of failure.

- Portland, ME, USA